Terms & Conditions

Welcome to Mudra Readymades. By using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. About Our Products

We make every effort to display our products, colours, sizes, and product details as accurately as possible.

Please note that the actual colour of a product may vary slightly depending on your device screen and lighting conditions.

2. Placing an Order

- Customers are responsible for providing accurate delivery details and contact information.

- Once an order is placed, we may contact you to confirm the order if required.

- An order is considered confirmed only after successful order confirmation/payment verification.

- Product availability may change from time to time.

3. Product Pricing

All product prices displayed on our website are subject to change without prior notice.

We make every effort to ensure that the prices and product information shown on the website are accurate.

4. Payments

Customers are required to complete the payment through the payment options available on our website.

We are not responsible for payment failures caused by banking services, payment gateways, network issues, or other technical problems beyond our control.

5. Shipping & Delivery

We aim to deliver your order as quickly as possible.

- Within Kerala: Maximum 7–8 working days.

- Outside Kerala: Maximum 10–17 working days.

Delivery times may vary due to courier delays, public holidays, weather conditions, or other circumstances beyond our control.

6. Returns & Refunds

We accept returns only for damaged or defective products and the return request must be made within 15 days of receiving the order.

A clear and continuous unboxing video is mandatory for making a damage-related claim.

We do not accept returns for size issues, colour preferences, change of mind, incorrect selection, or other personal preferences.

Please refer to our Return, Refund & Cancellation Policy for complete details.

7. Order Cancellation

Cancellation requests can generally be accepted only before the order has been shipped.

Once an order has been dispatched, cancellation may not be possible.

8. Website Usage

Customers agree to use our website only for lawful purposes and not to misuse, damage, interfere with, or attempt to gain unauthorized access to any part of the website.

9. Intellectual Property

All website content, including our brand name, logo, photographs, product images, text, graphics, and other materials, belongs to or is used by Mudra Readymades and should not be copied, reproduced, or used without permission.

10. Changes to These Terms

Mudra Readymades reserves the right to update or modify these Terms & Conditions whenever necessary.

Any changes will be updated on this page. Customers are encouraged to review this page periodically.

11. Contact Us

If you have any questions regarding these Terms & Conditions, orders, shipping, returns, or refunds, please contact Mudra Readymades through our available customer support channels.

Thank you for choosing Mudra Readymades!